We understand that you are just as excited about receiving your mocs as we are at getting them to you. 🙂 We kindly ask for your patience while your moccasins are being made. Each moccasin & flat is hand-crafted and made to order by the Artist. Although we will always try to get your order to you as soon as possible…Due to current customer order volume; the following information is the current delivery timeframe 8-16 weeks for moccasins (beaded or non). Mocc-flats: 8-12 weeks. All moccasins and mocc-flats are constructed in large groups and methodically. This timeframe is not definite, but a maximum timeframe due to order volume. We encourage you to check in with us at any time to find out the status of your order. As a rule of thumb, the more beadwork, the longer the time needed to construct them. Each moccasin/ mocc-flats is individually hand-made to order with patience, attention to detail, and love. If you are placing an order and you are requesting your order by a specific date, please inquire prior to your purchase to ensure the Artist can accommodate your request. Email us at: info@LLDesignsStore.com.
Your order status will display as “Processing” during the construction period. Once your order is complete, you will receive a “completion” notification. To utilize studio time efficiently, once orders are complete they are sent over to Fulfillment for packaging & shipping. Tracking confirmation number will be issued upon shipping. The completion timeframe will vary & will be updated as the artist works through orders. We kindly ask for your patience while your moccasins are being made. Again, we encourage you to check in with us at any time and find out the status of your order :). If you are concerned with receiving your order by a specific date, please email us at info@LLDesignsStore.com to ensure we can accommodate your request prior to your purchase. *IMPORTANT* – LL Designs is not a mass manufacturer and all our artisan moccasins are 100% hand-made. 🙂
Questions/concerns, please contact us at: info@LLDesignsStore.com
IMPORTANT Shipping Information
Orders are shipped via United States Postal Service (USPS). If requesting expedited shipping, buyer will be invoiced for additional shipping cost. We ship to Canada, the estimated delivery to Canada takes approximately 7 – 12 business days once shipped.
Do you ship International?
We accept international orders. Shipping international takes between 10 -21 business days depending on your country’s postal service. Your country may require you to pay customs to import your order into your country; it is your country’s sales tax. LL Designs cannot declare your item as a gift, nor mark items at an inaccurate value, as it is a federal offense and illegal here in the United States. Customs forms will always include the accurate price of the product being shipped. If your country is not listed during checkout; orders outside of these countries – buyer pays additional fees that apply. Please contact us at: Orders@LLDesignsStore.com to proceed with your purchase and we will email your invoice.
How can I receive my order sooner?
Unless you are a retailer, LL Designs keeps a limited number of moccasins in stock. Most, if not all moccasins are made to order and not kept in stock due to the nature of the art form and technique in which they are made. No beaded moccasin is kept in stock. Expedited orders require approval by artist & involves an additional fee. Please inquire prior to your purchase at Info@LLDesignsStore.com
Special requests – Please contact us at: CustomOrders@LLDesignsStore.com for a quote total and to continue with your purchase.
Where does this store ship from?
Albuquerque, New Mexico