Welcome to LL Designs

FAQs

Browse F.A.Q. Topics

General Questions

  • 2017 HOLIDAY DEADLINE
    *UPDATE* We will only be accepting a limited number of orders for "By Christmas" this year.  We apologize for the deadline to be so far in advance.  Due to our customer order volume, we strongly suggest orders  for the Christmas Holidays be placed far enough in advance.  The 2017 Christmas order deadline date for all LL styles, Plains-style moccasins  (beaded & nonleaded) will be announced soon.  Although, we will always continue to accept orders, but orders requested by Christmas (AND PLACED AFTER THE DEADLINE DATE)  will not be guaranteed by Christmas delivery and will fall under the regular timeframes listed in FAQs, Shipping and Contact page unless ordered before the announced DEADLINE date.   J.Gentry moccasins and Pueblo-style moccasins deadline will be mid-November.
  • INTERNATIONAL ORDERS OUTSIDE OF CANADA & US
    With the exception of Canada, it is up to your discretion to order from us if you are asking us to ship outside of the US and Canada. We charge a standard rate to ship to countries outside of Canada and the US.  Once we ship your item, and your order has left our country...and is in YOUR country...we are no longer responsible for delays that may be caused by your country's customs regulations & policies.  We are also not responsible for any fees that your country may charge you to import our products.  We are also not responsible for missing, extreme delays and/or shipments being held in your country's Customs.
  • Who makes your moccasins?
    Depending on style - Arikara/Hidatsa Artist & Owner - LLoree Dickens (aka: LL) and other talented Native Artists & Mocc-makers across the country constructs our moccasins by hand.   Please read the "Meet our Team".  From the traditional to the contemporary; we kindly ask for your patience while in the construction process.  Please feel free to email us directly at:  info@LLDesignsStore.com to inquire on the status of your order.  Due to our extensive client base; please include your Order number along with your inquiry. LL Designs also serves as a platform and collaborates with fellow native artists and features their handmade products on a consistent basis.
  • When will my order be delivered?
    LL Designs is NOT a mass manufacturer and all artisan moccasins & mocc-flats are 100% handmade to order and are pieces of artwork for your feet.  Due to current customer order volume, delivery timeframes may range from up to 9-12 weeks for Moccflats and up to 8 -16  weeks for all Plains-style moccasins.  J.Gentry moccasins 6-8 weeks.  Pueblo-style moccasins - 6-8 weeks.    We definitely strive to get them to you as soon as possible, but we state a maximum timeframe due to customer order volume and everything is constructed by hand.  All moccasins and mocc-flats are constructed in large groups of orders methodically by the artist.   We encourage you to check in with us at any time to find out the status of where the artist is at with your order (please include your Order number).  All baby & toddler moccasins run large due to delivery timeframes.   Please inquire with us prior to your purchase if you are concerned about receiving your order by a specific date (ex: if you want them sooner than the stated delivery timeframes).  Orders requested by a specific date and on shorter notice than stated, will be considered expedited. There is an additional fee for orders requesting to be expedited.  Expedited order requests, please email: Info@LLDesignsStore.com prior to your purchase so we can ensure the artist can accommodate your request. We kindly ask for your patience while in the process of construction as each is hand-made to order just for you.  Email inquiries to -- Info@LLDesignsStore.com with your order number.  🙂
  • I like a “Lil Toes” collection style, can it be made in adult sizes?
    Yes.  All our moccasins whether it be in the adult section or Lil Toes Collection can be made in your specific size upon request.  If you would like one of our "Lil Toes" moccasin styles made into an adult size... please email us at: CustomOrders@LLDesignsStore.com to continue with your purchase & invoicing.  Cost will convert to our adult moccasin prices.
  • How do your sizes run?
    LL Designs Moccasins run true to size. Below is the standard LL Designs Mocs sizing chart: WOMENS Womens Size 5 - 5.5 = 8.5 inches = Whole size 5 Womens size 6 - 6.5 = 9.25 inches = Whole size 6 Womens size 7 - 7.5 = 9.75 inches = Whole size 7 Womens size 8 - 8.5 = 10 inches = Whole size 8 Womens size 9 - 9.5 = 10.25 inches = Whole size 9 Womens size 10 - 10.5 = 10.5 inches = Whole size 10 Womens size 11 -11.5 = 10.75 inches = Whole size 11 Womens size 12 = 11 inches = Whole size 12 Sizes 11 & Up - please see "mens sizes" or contact:  CustomOrders@LLDesignsStore.com MENS:  Please provide your foot measurement in customer "comment/note" section. Mens size 8 - 8.5 = 10.25 inches Mens size 9 - 9.5 = 10.5 inches Mens size 10 - 10.5 = 10.75 inches Mens size 11 - 11.5  = 11 inches Mens size 12 -12.5 = 11.25 - 11.50 inches Sizes 13 & Up - please contact: CustomOrders@LLDesignsStore.com We encourage customers with special sizing requirements to please include your foot measurement in the note/comment section at checkout.  This way we can ensure best fitting. *Hold pen/pencil at a 90 degree angle, trace foot (barefoot) on a piece of paper, measure from tip of big toe to heel from paper, and also across the widest point of foot.*
  • What Vendors does LL Designs use?
    R L Cox Fur & Hide  - 2819 2nd St.NW, Albuquerque, New Mexico, 87107 +1 505-242-4980 Stone Mountain Bead Gallery - 4008 Central Ave SE, Albuquerque, NM 87108, United States +1 505-260-1121 www.stonemountainbeads.com Colorado Leather Goods www.coloradoleathergoods.com    
  • Where does this store ship from?
    WHERE’S DOES THIS STORE SHIP FROM? Orders are shipped from Albuquerque, New Mexico.  
  • Do you ship International?
    Yes, we accept international orders.  Your country may require you to pay customs to import your order into your country; it is your country's sales tax.  LL Designs cannot declare your item as a gift, as it's a federal offense and illegal here in the United States. If your country is not listed during checkout; orders outside of these countries - buyer pays additional fees that apply.  International orders not listed during checkout; please contact us at: Orders@LLDesignsStore.com to proceed with your purchase and we will email your invoice.
  • What about sizing?
    Our "Lil Toes" Moccasin Collection is for all those special babes and toddlers in your life.  If your babe is between sizes, please size up and refer to the sizing chart under each product description.  Deerskin leather will loosen a bit with wear and our moccasins should fit snug like a glove. Our Adult Moccasins run true to size.  However, it's best to add a note in the comment section when purchasing with your foot measurement.  We do like to confirm with our customers before we start your order to ensure the best fitting. If you have any questions, please feel free to contact us at: Sales@LLDesignsStore.com.
  • Why can beadwork products be pricey?
    LL Designs moccasins are authentic, native-made art wear. Each and every moccasin is intricately, hand-stitched, hand-beaded, and assembled by LL. The beadwork technique performed is either lazy-stitch or individual bead stitch which is an authentic, native american art form. Beadwork is extremely time-consuming and beaded directly onto a supple, premium deerskin leather. LL Designs moccasins take time, as so does art...each mocc is made with patience, passion and love which results in our colorful art wear by Owner & Artist LLoree Dickens.
  • How should my moccasins fit?
    Your moccasins should fit snug like a glove, as deerskin stretches  and molds to your foot the more it’s worn. For baby moccs, same rules apply, all baby/toddler/youth sizes are typically made a bit bigger for growing room.
  • How do you clean deerskin leather?
    Deerskin leather is softer, more breathable and lighter in weight then cowhide leather, but just as durable.  Deerskin leather is the leather of choice for native-made moccasins and other leather goods such as handbags and various other garments/regalia items. Deerskin leather can be damaged if not cared for properly.  Fortunately, deerskin leather is easy to clean and can withstand repeated wettings and dryings without causing harm to the item. Deerskin leather will bring a lifetime of use if maintained and cared for properly. 1. Wet a rag with cool water. 2 Add Woolite or mild dish soap to the water/rag. Use a rag to swish contents with your hand to mix thoroughly. 3. You can also submerge the deerskin leather in the cool water. (with hard sole moccs this is not recommended to submerge, soft soles will be ok). Gently agitate---mimicking the movements of a washer---the leather and water together. 4 .Drain the water from the sink. Squeeze---do not twist---the water from the deerskin leather. 5. Allow the deerskin leather to air dry. If you have any questions or concerns please feel free to contact us!
  • What’s so special about Deerskin leather?
    We believe Deerskin leather is a special gift of nature, therefore, we cannot guarantee EXACT hues of our hides. We choose our hides as close to possible when restocking our hide inventory, so there may be slight variations and imperfections.  There may be slight variations in hide tone. Our deerskin leather is soft and supple, it’s obvious why Native Americans used it for their clothing and shoes. Deerskin leather is versatile, molds and contours to your foot with incredible ease. It is comfortable and rugged - ranking as the third strongest leather available, yet still giving a comforting soft feel to the touch like butter. Perfect for those precious feet! Don’t forget about those toes and feet as they carry us around all day long for years! 🙂

Orders/Shipping

  • 2017 HOLIDAY DEADLINE
    *UPDATE* We will only be accepting a limited number of orders for "By Christmas" this year.  We apologize for the deadline to be so far in advance.  Due to our customer order volume, we strongly suggest orders  for the Christmas Holidays be placed far enough in advance.  The 2017 Christmas order deadline date for all LL styles, Plains-style moccasins  (beaded & nonleaded) will be announced soon.  Although, we will always continue to accept orders, but orders requested by Christmas (AND PLACED AFTER THE DEADLINE DATE)  will not be guaranteed by Christmas delivery and will fall under the regular timeframes listed in FAQs, Shipping and Contact page unless ordered before the announced DEADLINE date.   J.Gentry moccasins and Pueblo-style moccasins deadline will be mid-November.
  • INTERNATIONAL ORDERS OUTSIDE OF CANADA & US
    With the exception of Canada, it is up to your discretion to order from us if you are asking us to ship outside of the US and Canada. We charge a standard rate to ship to countries outside of Canada and the US.  Once we ship your item, and your order has left our country...and is in YOUR country...we are no longer responsible for delays that may be caused by your country's customs regulations & policies.  We are also not responsible for any fees that your country may charge you to import our products.  We are also not responsible for missing, extreme delays and/or shipments being held in your country's Customs.
  • Who makes your moccasins?
    Depending on style - Arikara/Hidatsa Artist & Owner - LLoree Dickens (aka: LL) and other talented Native Artists & Mocc-makers across the country constructs our moccasins by hand.   Please read the "Meet our Team".  From the traditional to the contemporary; we kindly ask for your patience while in the construction process.  Please feel free to email us directly at:  info@LLDesignsStore.com to inquire on the status of your order.  Due to our extensive client base; please include your Order number along with your inquiry. LL Designs also serves as a platform and collaborates with fellow native artists and features their handmade products on a consistent basis.
  • When will my order be delivered?
    LL Designs is NOT a mass manufacturer and all artisan moccasins & mocc-flats are 100% handmade to order and are pieces of artwork for your feet.  Due to current customer order volume, delivery timeframes may range from up to 9-12 weeks for Moccflats and up to 8 -16  weeks for all Plains-style moccasins.  J.Gentry moccasins 6-8 weeks.  Pueblo-style moccasins - 6-8 weeks.    We definitely strive to get them to you as soon as possible, but we state a maximum timeframe due to customer order volume and everything is constructed by hand.  All moccasins and mocc-flats are constructed in large groups of orders methodically by the artist.   We encourage you to check in with us at any time to find out the status of where the artist is at with your order (please include your Order number).  All baby & toddler moccasins run large due to delivery timeframes.   Please inquire with us prior to your purchase if you are concerned about receiving your order by a specific date (ex: if you want them sooner than the stated delivery timeframes).  Orders requested by a specific date and on shorter notice than stated, will be considered expedited. There is an additional fee for orders requesting to be expedited.  Expedited order requests, please email: Info@LLDesignsStore.com prior to your purchase so we can ensure the artist can accommodate your request. We kindly ask for your patience while in the process of construction as each is hand-made to order just for you.  Email inquiries to -- Info@LLDesignsStore.com with your order number.  🙂
  • I like a “Lil Toes” collection style, can it be made in adult sizes?
    Yes.  All our moccasins whether it be in the adult section or Lil Toes Collection can be made in your specific size upon request.  If you would like one of our "Lil Toes" moccasin styles made into an adult size... please email us at: CustomOrders@LLDesignsStore.com to continue with your purchase & invoicing.  Cost will convert to our adult moccasin prices.
  • How do your sizes run?
    LL Designs Moccasins run true to size. Below is the standard LL Designs Mocs sizing chart: WOMENS Womens Size 5 - 5.5 = 8.5 inches = Whole size 5 Womens size 6 - 6.5 = 9.25 inches = Whole size 6 Womens size 7 - 7.5 = 9.75 inches = Whole size 7 Womens size 8 - 8.5 = 10 inches = Whole size 8 Womens size 9 - 9.5 = 10.25 inches = Whole size 9 Womens size 10 - 10.5 = 10.5 inches = Whole size 10 Womens size 11 -11.5 = 10.75 inches = Whole size 11 Womens size 12 = 11 inches = Whole size 12 Sizes 11 & Up - please see "mens sizes" or contact:  CustomOrders@LLDesignsStore.com MENS:  Please provide your foot measurement in customer "comment/note" section. Mens size 8 - 8.5 = 10.25 inches Mens size 9 - 9.5 = 10.5 inches Mens size 10 - 10.5 = 10.75 inches Mens size 11 - 11.5  = 11 inches Mens size 12 -12.5 = 11.25 - 11.50 inches Sizes 13 & Up - please contact: CustomOrders@LLDesignsStore.com We encourage customers with special sizing requirements to please include your foot measurement in the note/comment section at checkout.  This way we can ensure best fitting. *Hold pen/pencil at a 90 degree angle, trace foot (barefoot) on a piece of paper, measure from tip of big toe to heel from paper, and also across the widest point of foot.*
  • Where does this store ship from?
    WHERE’S DOES THIS STORE SHIP FROM? Orders are shipped from Albuquerque, New Mexico.  
  • Do you ship International?
    Yes, we accept international orders.  Your country may require you to pay customs to import your order into your country; it is your country's sales tax.  LL Designs cannot declare your item as a gift, as it's a federal offense and illegal here in the United States. If your country is not listed during checkout; orders outside of these countries - buyer pays additional fees that apply.  International orders not listed during checkout; please contact us at: Orders@LLDesignsStore.com to proceed with your purchase and we will email your invoice.
  • Can you expedite an order?
    Yes, for an additional fee.  Please inquire prior to purchasing at - CustomOrders@LLDesignsStore.com.