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For all general inquiries : info@lldesignsstore.com

Sales : orders@lldesignsstore.com

Custom Orders : customorders@lldesignsstore.com

Wholesale : wholesale@lldesignsstore.com

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For ORDER STATUS INQUIRIES, please include your ORDER NUMBER.  If your order states “processing”, it is under construction.  You will receive a “completion” notification as soon as it is complete.  Everything here at LL Designs is 100% handmade to order. Also, please see delivery timeframes.

Although we try to work as quickly as possible to get your order to you.  See below current delivery timeframes.  If you are requesting your order by a specific date or to be expedited, please contact us prior to your purchase to ensure the artist can accommodate your request.  Email us at:  Info@LLDesignsStore.com or email the Artist directly at: LLoree@LLDesignsStore.com.   Please allow up 48 -72 hours for a response to your inquiry, as we are in studio Mon – Friday and respond to inquiries during non-studio times.

*ATTENTION* Please note, although we always try to get your order completed as soon as possible… Please remember, that all footwear is handmade to order.  Due to current customer order volume; MoccFlats may take up to 8-12 weeks from purchase date.  All moccasins (beaded or non) may range from 8-16 weeks from purchase date.  Skull Art – 9-12 weeks.  We kindly ask for your patience while your order is being constructed by the Artist, as each is 100% hand-made to order just for you. 🙂  It is very important to provide your order number if you are inquiring about your order status.  While your moccasins are being made, the status will say “Processing”… once the Artist is finished, the status will be changed to “Complete” and you will receive a notification.  They are then sent over to our fulfillment center to get packaged up and shipped off to you.  A tracking number will be issued upon shipping.

 

 

Please also check your spam/junk folder if you have yet to receive a response.
Mailing Address:
LL Designs
6017 Kiva St NW
ABQ, NM 87120